In order to serve a larger population, our therapy fees are under market rate and structured to ensure that we are providing the best possible care for our clients without compromising quality. We are proud to have an experienced team of licensed professionals, associates and interns who work together to provide a comprehensive range of services. We understand that everyone’s needs are different, and we strive to provide the highest level of care tailored to each individual’s needs.
We have a variety of clinicians with different levels of experience, so the fees for their services may vary.
- Intern & Master Level Practicum Students have a fee of $75 per session.
- Licensed Professional Counselor – Associates have a fee of $100 per session.
Our Licensed Professional Counselors’ fees are on a sliding scale.
- Dr. Jennie Fincher’s fees range from $120 to $150 per session.
- Bailey McAdams’s fees range from $110 to $130 per session.
- Kaitlin Cross’s fees range from $110 to $130 per session.
All of our interns and associates are under the direct supervision of Dr. Jennie Fincher.
We require a deposit in the amount of $50 for scheduling with an Intern or Practicum Student, and $75 if you see an LPC-Associate or LPC.
Psychological Assessment Fees
Psychological Assessment is a flat fee of $1800. A portion of the total Testing fee, in the amount of $700, must be paid upfront. If the remaining amount owed for testing is not paid in full, then a payment plan must be signed for remittance of payment at the feedback session.
INSURANCE- OUTOF-NETWORK
Out-of-Network means that we do not have a contractual relationship with any insurance companies. We do however, provide superbills, for any of our clients that see an intern or associate at our office. This means that is your responsibility to submit these superbills to your insurance to be applied towards a deductible or possible reimbursement for your out of pocket expenses.
If you see any of our three LPC’s, as a courtesy, our office can submit the out-of-network claim on your behalf. You are required to pay the full session fee upfront. Depending on your out-of-network benefits, your insurance company may reimburse the provider or the client a portion of the full session fee. If we begin to receive payments from your insurance company, we will notify you and change your out-of-pocket session fee to reflect that amount. If you are unsure about your out-of-network coverage through your insurance company, please call the number on back of your insurance card.
PAYMENT
We accept all major credit cards and health savings accounts. All clients are required to provide a credit card to keep on file for their therapy. If you know the card we have on file has been compromised or no longer a valid form of payment, it is your responsibility to let our office know and provide us with an updated form of payment.
GOOD FAITH ESTIMATE
You have the right to receive a “Good Faith Estimate” explaining the costs of items and services that are reasonably expected for your mental health care services.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for items and services. The estimate is based on information known at the time the estimate was created.
If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill.
You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill or ask if there is financial assistance available.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.
For questions or more information about your right to a Good Faith Estimate or the dispute process, visit http://www.cms.gov/nosurprises or call 1-800-985-3059.
CANCELLATION POLICY
Our office requires at minimum of 24-hours notice if you need to cancel or reschedule your therapy appointment. If you do not show up for your scheduled appointment or do not give us a 24 hour cancellation notice, you will be charged a $75 fee. Any client that has more than 3 no show fees, late cancellation fees, or combination of both on their account, forfeits future standing appointments. If you fail to respond to communication for a late cancellation or missed appointment the card on file will be charged the full session rate.
If you have any questions regarding our fees, please email our office manager at admin@ntxcounseling.com.